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Correct answer Meenakshi_Negi

Hi JEAN-PHILIPPE BONNET,

Please try the solutions given below:-

Solution 1) - (This error occurs when you have more than 1 process of Acrobat running)

    1) Go to the task manager by pressing Ctrl+Alt+Del

    2) Go to the processes in Task Manager

    3) End all processes related to Acrobat

    4) Launch Acrobat again.

Solution 2) Open Acrobat navigate to Help menu & Repair the installation.

Solution 3) Check the file association on your system.

Solution 4) Navigating to HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA11"  to  "AcroviewR11.

Let us know if you still need help.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
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May 2, 2016

Hi JEAN-PHILIPPE BONNET,

Please try the solutions given below:-

Solution 1) - (This error occurs when you have more than 1 process of Acrobat running)

    1) Go to the task manager by pressing Ctrl+Alt+Del

    2) Go to the processes in Task Manager

    3) End all processes related to Acrobat

    4) Launch Acrobat again.

Solution 2) Open Acrobat navigate to Help menu & Repair the installation.

Solution 3) Check the file association on your system.

Solution 4) Navigating to HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA11"  to  "AcroviewR11.

Let us know if you still need help.

Regards,

Meenakshi