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H
HVOL
Inspiring
October 7, 2016
Question

Acrobat is not using default email in Outlook

  • October 7, 2016
  • 1 reply
  • 1259 views

When I click "Attach to email" it create a new email in Outlook. However, the default email address is not used. How do I get Acrobat to use the correct email address?

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1 reply

S
Adobe Employee
Steve Cordero
Adobe Employee
October 7, 2016

Can you elaborate further? Acrobat does not populate an address in the email's "TO:"  field.  Are you saying that it's not using the correct Outlook profile to send the email?

H
HVOLAuthor
Inspiring
October 7, 2016

I have 4 email account setup in Outlooks. The default one is neal@House**********.com. That is the one that Adobe should be using to send the email. Instead the created email are using nm***********@outloook.com. I have found a work around that forces all new emails to be sent from the default address, but that is causing other issues.

S
Adobe Employee
Steve Cordero
Adobe Employee
October 7, 2016

Curious...  Is the "nm***********@outloook.com" profile the newest email profile created in Outlook?

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