Acrobat is not using default email in Outlook

Forum|Forum|9 years ago
October 7, 2016
11 replies
1265 views

When I click "Attach to email" it create a new email in Outlook. However, the default email address is not used. How do I get Acrobat to use the correct email address?

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Steve Cordero

Adobe Employee

Can you elaborate further? Acrobat does not populate an address in the email's "TO:" field. Are you saying that it's not using the correct Outlook profile to send the email?

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HVOLAuthor

Inspiring

I have 4 email account setup in Outlooks. The default one is neal@House**********.com. That is the one that Adobe should be using to send the email. Instead the created email are using nm***********@outloook.com. I have found a work around that forces all new emails to be sent from the default address, but that is causing other issues.

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Steve Cordero

Adobe Employee

Curious... Is the "nm***********@outloook.com" profile the newest email profile created in Outlook?

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