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clt_dragonfly
Participant
March 26, 2016
Answered

acrobat pro

  • March 26, 2016
  • 2 replies
  • 878 views

I followed all steps provided in the instructions to download and properly install Acrobat Pro onto my Macbook.  But in my applications folder, the Acrobat Pro appears as a folder enclosed with many program files, rather than an icon which I can click to launch the application.  Could anyone tell may be happening?  Thank you.

This topic has been closed for replies.
Correct answer clt_dragonfly

Hard to know without more details. Where is that Acrobat Pro folder? What is its full name? What is in it? And did you ever run an installer for Acrobat Pro?


I figured it out.  I hadn't completed the installation process.

2 replies

Sarojini_Nagar
Participating Frequently
April 1, 2016

Hi clt_dragonfly,

Please search acrobat DC in the spot light .

You will find the option and then pin it to the dock .

Please let us know if you need any further assistance.

Regards

Sarojini

clt_dragonfly
Participant
April 1, 2016

As you can see in the screenshot, below, the only active Acrobat application Spotlight found was Acrobat Reader.

The Acrobat Pro DC that I'm trying to stall is still shown only as a folder.  Have I not completed the installation process?  Why is Acrobat Pro DC still a folder and not an active application?  Thank you

Legend
April 1, 2016

Hard to know without more details. Where is that Acrobat Pro folder? What is its full name? What is in it? And did you ever run an installer for Acrobat Pro?

Atul_Saini
Legend
March 29, 2016