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sebastiank99663506
sebastiank99663506
Participant
January 16, 2016
Answered

Acrobat Pro 9 reinstall issue (OSX 10.11.2)

  • January 16, 2016
  • 1 reply
  • 506 views

Hi,

A few years ago, I bought a CS5 Suite (Mac) which includes Adobe Acrobat 9 Pro. It has worked fine until I recently made a clean install of OS X El Capitan. The issue sounds exactly like this post:  Acrobat Pro 9 reinstall issue (OSX 10.10.3)

Unfortunately, Adobe has not provided an answer on how to solve that issue, that is why I am reposting it again (as this is the only way to get in touch). I do understand that the product is quite old, but anyway I should be able to use it - I am not asking for updates, bugfixes etc. The other applications like Photoshop CS5 are working fine. Why not Acrobat?!

Any helpful response to this is highly appreciated!

Thank you.

This topic has been closed for replies.
Correct answer AadeshSingh

Hi sebastiank99663506,

Acrobat 9 is not compatible with Mac OS above 10.5, please make sure you are using the application on a compatible platform Adobe Acrobat system requirements.

In a non-compatible environment application may or may not work.

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
January 16, 2016

Hi sebastiank99663506,

Acrobat 9 is not compatible with Mac OS above 10.5, please make sure you are using the application on a compatible platform Adobe Acrobat system requirements.

In a non-compatible environment application may or may not work.

Regards,

Aadesh

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