Acrobat Pro 9 Update issue

Question

Hello,I own the Creative Suite 6 Design & Web Premium (it was upgraded from CS5 Web Premium which Acrobat Pro 9 was part of).Since purchase my Acrobat Pro 9 was upgraded for free to Acrobat X.As I saw the constant notifications in the Creative Cloud App, that there is available upgrade to Acrobat DC I thought to give it a go, but as uninstalling previous version of Acrobat was required, I contacted Adobe Chat Support to check if this upgrade is  available to me and their team member confirmed that I'm eligible for this upgrade.I have uninstalled Acrobat X and I installed the DC version, which asked me for my serial number.The serial number I had (originally for Acrobat 9) didn't work, so I contacted the Adobe Chat Support team again, but this time I've been advised, that previously I've been advised incorrectly and I'm not eligible to this upgrade.I have uninstalled the Acrobat DC and I downloaded Acrobat X from this site: Download Adobe Acrobat products | Standard, Pro | DC, XI, X. During the installation my serial number didn't work as well (I tried both X Pro and X Standard).So I installed original copy of Acrobat 9 Pro, but when I go to "Menu > Help > Check for updates", I can see the message: "No updates available".So it looks now, I lost my copy of Acrobat X and I've been advised to seek for help here on this forum...My question is how can I obtain back Acrobat X.

kglad · Accepted Answer

you need to use the cs6 design&web prem installation files to install your acrobat.

Downloadable installation files available:

Suites and Programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | X Suite | 9,8 | 9 standard | 8 standard
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Lightroom: 6| 5.7.1| 5 | 4 | 3
Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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