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March 2, 2016
Question

Acrobat Pro on Mac Running very slow

  • March 2, 2016
  • 2 replies
  • 1231 views

I downloaded Adobe Acrobat DC and installed the 30-day trial.  I have a Mac Pro destop 64Gigs of RAM.   Every time I type something in a text box my CPU utilization goes to 100% and it is responding very slow.

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2 replies

Participating Frequently
March 6, 2016

Hi,

Please after uninstalling & reinstalling the program.

Regards,

Yatharth

Participating Frequently
March 2, 2016

Hi warrenu208234

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Is this happening while working with all files or certain once.

Also check with different user account with admin Rights to replicate the issue.

Regards,

Yatharth

March 2, 2016

Mac OS 10.11

Adobe Acrobat Pro DC

Architecture: x86_64

Build: 15.10.20059.172052

AGM: 4.30.61

CoolType: 5.14.5

JP2K: 1.2.2.35592

Brand new download and it is slow!!!