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thatspy
Participant
July 27, 2016
Question

Acrobat Professional Can not register

  • July 27, 2016
  • 3 replies
  • 721 views

I've purchased Acrobat Professional DC 2015 12.0 MLP AOO License IE. I have tried using the serial number purchased but the program keeps telling me that serial number is invalid. I have also manually download Adobe Acrobat DC (as an additional option) and the same error is given. Please assist urgently as I need to use features of my purchased software.

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3 replies

T
Test Screen Name
Legend
July 30, 2016

You said it was about your serial number being said to be invalid. This WILL happen if you mix up classic and continuous.

T
thatspyAuthor
Participant
July 30, 2016

Hi, thanks for all help. But my problem is not installation. It's about registration. License is not showing in my account.

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 27, 2016

make sure you're using the correct 24-digit number, Find your Adobe product serial number quickly

T
thatspyAuthor
Participant
July 27, 2016

Thanks for ur reply. But definitely i'm using the correct serial number and i can install it with this serial number. But after login to my account, its not showing as a registered product.

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 27, 2016

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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