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brianc39505159
brianc39505159
Participant
October 25, 2016
Question

Acrobat Reader DC Version 2015.020.20039 always prints double-sided.

  • October 25, 2016
  • 1 reply
  • 527 views

Acrobat Reader DC Version 2015.020.20039 always prints double-sided, even though the 'Two-Sided' is unchecked...  Opening printer preferences reveals that 'Two-Sided' is unchecked, and then clicking 'Print' will make it print single-sided.  But the after closing Acrobat Reader, the same problem happens the next time.  Please help.

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1 reply

Adorobat
Adorobat
Participating Frequently
October 28, 2016

Hi brianc39505159

Could you please try resetting preferences for Reader and see if it works.

Close Reader.

(ii) Go to C:\Users\your username\AppData\Roaming\Adobe\Acrobat\DC, 

(iii) Move the entire DC folder to some other location like temp folder.

     To view temp folder, press and hold Windows key and press R on your keyboard, type temp in the run dialogue box then press enter. If App data folder is not visible under your user name, type %appdata% in run dialogue box and hit enter

(iv) Restart Reader DC and see if the issue is resolved.

Thank You,

Shivam

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