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A
alberty59762081
Participant
March 15, 2016
Question

Acrobat X didn't work for me, what should I do?

  • March 15, 2016
  • 2 replies
  • 558 views

I have installed Acrobat X and ran the program for few times. But after a few times, it stop running. I have try to restart my computer but it just won't run the program. And then I have try to uninstall the program and reinstall it. It seem run just find for a few times. Then again after a few times, it just won't run again. I cannot just do this uninstall and reinstall over and over. Is that a permanent solution I can get this problem fix? Currently I am using Windows 10 but I also didn't work for me when I was using Windows 7, 8 or 8.1. I just keep on getting the same result, ran the program for few times then just die and won't run the program at all. Please some one help me.

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2 replies

Y
YatharthS
Participating Frequently
March 16, 2016

Hi ,

Would request you to please upgrade your program as it is not compatible with Win 10

Regards,

Yatharth

Y
YatharthS
Participating Frequently
March 15, 2016

Hi alberty59762081 ,

Please provide the exact dot version of the software & OS installed at your system

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Would like to inform that its not compatible with Win 10 & Win  8 , refer to this link :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

However you may check with the different user account to replicate the issue , refer to this link :- https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Regards,

Yatharth

A
alberty59762081Author
Participant
March 15, 2016

I am current using my Acrobat X with Windows 10. My version of Acrobat X is 10.1.16.13. but as I have mention, I have used the same software from Windows 8, 8.1 and now 10. All these versions if Windows gave me the same result that I can run Acrobat X for few times then after that the software just won't run anymore. Even I reboot the computer, it just won't run it. I have to uninstall and then reinstall the software. But I just keep on getting the same result.

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