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craige19534831
Inspiring
March 17, 2016
Answered

Acrobat X installation fails on OS X 10.11.3

  • March 17, 2016
  • 1 reply
  • 490 views

I'm trying to downgrade from CC apps to my purchased version of Acrobat Pro X. However, when I try to install, I get the following message:

"The installation encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

http://d.pr/i/ZddA

Any help would be much appreciated.

This topic has been closed for replies.
Correct answer

Hi ,

You are experiencing this issue as Acrobat X is not a compatible version with Mac OS El Captain.

Only Acrobat XI and DC are the compatible version with Mac OS 10.11.13.

Regards

Sukrit Dhingra

1 reply

Correct answer
March 18, 2016

Hi ,

You are experiencing this issue as Acrobat X is not a compatible version with Mac OS El Captain.

Only Acrobat XI and DC are the compatible version with Mac OS 10.11.13.

Regards

Sukrit Dhingra