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alanp89349177
Participant
August 15, 2016
Answered

Acrobat X Pro became trial version after 4 years. How is this possible?

  • August 15, 2016
  • 1 reply
  • 328 views

I had Acrobat X Pro installed on my ultrabook in 2012.  There was no problem until today, when a prompt came up and said this was a trial version. This leaves me with 2 problems:

1. I have no clue where to find the serial number to add to this trial so it can move forward and I can work.

2. If I want to upgrade, I need a serial number from the old version.  Where can I find this information?

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Correct answer kglad

if you purchased from or registered with adobe, Adobe ID

and there's an outside chance your serial number is retrievable from your current install, http://www.belarc.com/free_download.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 15, 2016

if you purchased from or registered with adobe, Adobe ID

and there's an outside chance your serial number is retrievable from your current install, http://www.belarc.com/free_download.html