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March 14, 2016
Question

acrobat X Pro does not recognize license upon re-install--Had this problem before--support generated a usable one but no phone support listed

  • March 14, 2016
  • 1 reply
  • 247 views

This was an upgrade product, but license number on box never worked. Support generated a usable install license twice before, but no phone support now. This product is registered to me with the license number that does not work. Is there anything I can do or am I stuck buying a new product?

Defender1914@charter.net

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1 reply

Participating Frequently
March 14, 2016

Hi PaulMez ,

Please refer to this KB article :-  Error: "This serial number is not for a qualifying product" | Adobe Creative Suite

Let me know if it works .

Regards,

Yatharth