Acrobat X stopped working with Windows 10 and won't launch

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Acrobat X was working fine last week in Windows 10 and now this morning it won't launch in windows 10 when I run the trouble shooter it says its compatible with windows 7 how do I fix this?

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Y

YatharthSCorrect answer

Participating Frequently

Hi jessksmith4 ,

Would like to inform you that Acrobat X Pro is not compatible with Win 10 just because of that its not working .

Please refer to this KB article :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

Regards,

Yatharth

Y

YatharthSCorrect answer

Participating Frequently

Hi jessksmith4 ,

Would like to inform you that Acrobat X Pro is not compatible with Win 10 just because of that its not working .

Please refer to this KB article :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

Regards,

Yatharth

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J

jessksmith4Author

Participant

Is there a free upgrade to Adobe XI? I just bought this last year.

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Rave

Participating Frequently

Hi Jessica,

Upgrade to 11 is not possible as we are no longer offering it for sale.

You can purchase DC subscription though, at a very nominal price.

Regards,
Rave

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