Acrobat X stopped working with Windows 10 and won't launch

Forum|Forum|9 years ago
March 14, 2016
1 reply
731 views

Acrobat X was working fine last week in Windows 10 and now this morning it won't launch in windows 10 when I run the trouble shooter it says its compatible with windows 7 how do I fix this?

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Correct answer YatharthS

Hi jessksmith4 ,

Would like to inform you that Acrobat X Pro is not compatible with Win 10 just because of that its not working .

Please refer to this KB article :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

Regards,

Yatharth

Y

YatharthS

Correct answer

Community Manager

Hi jessksmith4 ,

Would like to inform you that Acrobat X Pro is not compatible with Win 10 just because of that its not working .

Please refer to this KB article :- https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html

Regards,

Yatharth

J

jessksmith4Author

Participant

Is there a free upgrade to Adobe XI? I just bought this last year.

Rave

Community Manager

Hi Jessica,

Upgrade to 11 is not possible as we are no longer offering it for sale.

You can purchase DC subscription though, at a very nominal price.

Regards,
Rave

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