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njb_qed
Participant
September 9, 2016
Answered

acrobat xi pro, system crash, reinstalled now serial number revoked, can't get in touch with adobe

  • September 9, 2016
  • 1 reply
  • 295 views

Hi, we recently had a system crash with a failed hard drive. have reinstalled most programs successfully on new hard drive but acrobat pro is coming up serial number revoked and directs me to support. however, i am just going round in circles trying to get it resolved. can anyone point me in the right direction of who to contact or email to get me up and running again? thanks!

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Correct answer kglad

serial numbers aren't revoked (afaik) unless piracy is suspected.

is revoked the exact word used in your error message?

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 9, 2016

serial numbers aren't revoked (afaik) unless piracy is suspected.

is revoked the exact word used in your error message?