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Big_Jim_100
Participant
Jun 13, 2016 3:42 PM UTC
Answered

Acrobat XI Pro updates

I have never been able to update my Adobe Acrobat Pro XI. I continually get the following message when trying to apply the automatic updates:

"Error 1328. Error applying path to file C:\Config.Msi\PTB743.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."

Any ideas about how to get updated?

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Tanusree
TanusreeCorrect answer
Participating Frequently
Jun 13, 2016 3:48 PM UTC

Hi,

Please see error 1328 Acrobat X-Pro when installing updates

Update failed Error 1328

Error 1328

I keep getting Error 1328. What should i do?

Let us know if this helped!

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3 replies

Nomadic-Soul
Participant
Mar 8, 2023 2:56 PM UTC

I own a licensed copy of Adobe Acrobat XI Pro, and I am just in a circle, and I don't know why Adobe does that. At least they should have used it. Please, if someone can answer; I tried so many times getting the "Page Not Available" Updates available for the purchased license copy, please

 

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try67
Community Expert
try67Community Expert
Community Expert
Mar 8, 2023 4:13 PM UTC

Did you try downloading the updates from Adobe's FTP and running them yourself, instead of using the update command in the application? They can be found here:

ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

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Tanusree
TanusreeCorrect answer
Participating Frequently
Jun 13, 2016 3:48 PM UTC

Hi,

Please see error 1328 Acrobat X-Pro when installing updates

Update failed Error 1328

Error 1328

I keep getting Error 1328. What should i do?

Let us know if this helped!

Translate
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