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dzadzey
Participant
January 5, 2017
Question

Acrobat XI webpage conversion

  • January 5, 2017
  • 2 replies
  • 464 views

Acrobat XI no longer converts webpages to PDF. Keep getting the following error:

This topic has been closed for replies.

2 replies

dzadzey
dzadzeyAuthor
Participant
January 8, 2017

Hello? Anyone out there?

Inspiring
January 8, 2017

Do you have Acrobat installed?

FireFox has their version of the PDF plug-in and it might not be complete enough to handle the web page you are convertings.

I would try Windows IE 11 with the Acrobat DC converter plug-in. It is not always perfect but it works most of the time.

By the way the majority of responders on this site are not Adobe employees but regular users, so you will not get the attention you might from Adobe Customer Service. All Adobe employees are identified as staff. You have not had any Adobe staff reply to your issue.

try67
Community Expert
Community Expert
January 5, 2017

What script are you using to perform this task?

dzadzey
dzadzeyAuthor
Participant
January 5, 2017

I'm using the plug-in for Firefox. Beyond that , I know nothing.