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tony007
Participant
September 27, 2016
Answered

Activating Acrobat 8 Standard on Windows 10 fails due to connection even though internet connection is available. Phone activation is no longer. No other options to activate product! HELP!!!

  • September 27, 2016
  • 1 reply
  • 1275 views

I know that this may not be the best place to get support for this product, however, Adobe Acrobat 8 Standard cannot see an internet connection or their activation server. I went online to see if phone activation is available and the numbers that were provided (206-675-6222 and 866-772-3623) are no longer in use. The version of windows is Windows 10 64-bit. The software was successfully installed and activated, however, an update for Windows kicked the activation of Adobe Acrobat off and put it into a trial mode. I only have 1 more day before the software becomes locked. Phone support would be nice Adobe! When this customer is forced to upgrade it makes me mad! Unexpected expenses, time for installation, time to learn a new product, and invariably you change numbers on me which doesn't help things.

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Correct answer try67

Acrobat 8 is no longer supported, nor is it compatible with Windows 10.

If you're in the US Adobe's phone support number is 800-833-6687 (Monday-Friday, 5am-7pm PT), but I won't hold my breath. They'll probably refuse to help you because of the compatibility issue.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
September 27, 2016

Acrobat 8 is no longer supported, nor is it compatible with Windows 10.

If you're in the US Adobe's phone support number is 800-833-6687 (Monday-Friday, 5am-7pm PT), but I won't hold my breath. They'll probably refuse to help you because of the compatibility issue.