Activation Issue

Forum|Forum|9 years ago
August 27, 2016
2 replies
528 views

I reinstalled Adobe Acrobat 8 Professional on a new laptop after the old PC crashed. Following successful installation I tried to "Activate" the software and received the following error:

"Registration connection error"

"We were unable to connect to Adobe to Register your product."

How can I resolve the issue and activate the software? I tried exiting the software and registering again, but received the same error. I had previously activated the software back in 2006 on an old PC (which is now defunct.)

This topic has been closed for replies.

D

dialtech@verizon.net

Participant

All CS4 and CS5 users. All of a sudden are you having activation issues even though you been using CS5 or CS4 for years. Via your Adobe account they are causing the new activation errors on your PC so you will change to the Creative Cloud rent by the month for the rest of your life version of your suite. Fortunately for all of us this is being investigated by the government.

,

try67

Community Expert

Acrobat 8 is a very old version, not compatible with any current OS.

A

Anonymous

Acrobat 8 works fine in Windows 10. It is the "Activation" that is the problem. If I cannot activate in 30 days, I will not be able to use Acrobat.

G

gkaiseril

Inspiring

Adobe has stopped supporting Acrobat 8 for years. The registration servers are no longer running.

For what little you do , Acrobat 8 may work, but there are a number of features that will not work in Windows 10 and that number of unavailable features will only increase with time. Also Acrobat 8 may not be fully compatible with the current versions of MS Office. This is especially true for direct conversion will links from Work to PDF.

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