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ferrelb70115759
Participant
April 27, 2016
Question

Adobe 11.0.15 stop scanning. I tried to fix it by moving files as suggested on forum but corrupted program. Tried to repair and it will not says something is already started. Please help

  • April 27, 2016
  • 1 reply
  • 362 views

Adobe 11.0,15 stopped scanning. I tried to fix it as suggested on some forum by moving files. That did not work. Them tried to repair  and it would not said something was already started. Tries to deactivate and it would not.

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1 reply

Y
YatharthS
Participating Frequently
April 27, 2016

Hi ferrelb70115759 ,

Please Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Would request you to please check after connecting the scanner locally to the system if it is connected over a network.

Please refer to this article as well :- Troubleshooting tips for scanner issues when using Acrobat

Also if issue persist, then please check with different user account with the admin rights ,

Regards,

Yatharth

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