Adobe 9 Pro SN invalid for reinstall on a replacement laptop

Forum|Forum|9 years ago
September 15, 2016
1 reply
218 views

I have the original SN for Adobe 9 Pro however the original SN is coming back with an invalid error. Has there been a change to the SN or is there something else I need to do to enable the original SN?

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kglad

Community Expert

you need to use the correct installation file and serial number.

on windows, use compatibility mode to install.

on mac, even though your error message may not seem related to the issue discussed in this link, try it:

http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

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