Adobe abandoned me after I spent $700 yesterday instead of $449. Was TOLD they would handle problem & NO resolution.

Forum|Forum|9 years ago
April 14, 2016
1 reply
256 views

Adobe abandoned me after I spent $700 yesterday instead of $449. CRITICAL for me every day!! Was TOLD they would handle problem & NO resolution. NOT available by phone; I can NOT even get them on "chat". Any clue how to break through? Anyone know a good "open source" substitute? these guys are KILLING me...

This topic has been closed for replies.

kglad

Community Expert

there isn't one. if there were adobe wouldn't be able to sell acrobat.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

hughr81285540Author

Participant

been using since Acrobat 4 (at LEAST)-

they fracked me good...

I hope they respond to negatives since my pleas are unanswered!

kglad

Community Expert

contact them via chat.

use a different browser if you don't see 'still need help' after the first few clicks.

this link may help, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded