Adobe Acrobat 10.0 Seems to Open Immediately then Close

Question

I tried re-installing. It was part of Adobe Creative Suite 6 Master Collection. Same thing happens after reinstallation. The OS on my computer is Windows 10 Home. My computer is very new.

I cannot open any of the pdf files on my computer. When I first got the computer, I think it worked for a limited time.

At some point in time I may have gotten this error message: Acrobat failed to connect to a dde server.

YatharthS · Answer

Hi whiskersresort,Would like to inform you that Acrobat 10 Pro is not compatible with Win 10,please refer to this KB article :- Adobe Acrobat system requirements‌ Please upgrade your softwareMeanwhile would request you to try these steps :- Follow this thread to reset the preferences for the Acrobat software How to reset Preference settings in Acrobat.Then try the solutions given below:-Solution 1) (This error occurs when you have more than 1 process of Acrobat running)1) Go to the task manager by pressing Ctrl+Alt+Del2) Go to the processes in Task Manager3) End all processes related to Acrobat4) Launch Acrobat again.Solution 2) Open Acrobat navigate to Help menu & Repair the installation.Solution 3) Check the file association on your system.Solution 4) Navigating to HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA11" to "AcroviewR11.Regards,Yatharth

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