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7 replies

kglad
Community Expert
Community Expert
October 20, 2016

check your hosts file. 

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Participant
October 20, 2016

Hi,

Hosts file has no entries.

Tried all 4 steps in the link - no problems.

Kind regards

kglad
Community Expert
Community Expert
October 20, 2016

were you able to make a connection to adobe's secure servers?