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August 24, 2016
Answered

Adobe Acrobat 8 - downloading

  • August 24, 2016
  • 2 replies
  • 412 views

I just had Windows 10 installed on my computer and am trying to re-install Adobe Acrobat 8 that I purchased a few years ago.  Currently running Adobe Reader 11.  I keep getting the error message that my serial #  isn't valid, etc.  Adobe support is useless.

Thanks,

Raymond

This topic has been closed for replies.
Correct answer John T Smith

Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

-and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

If none of that works, you will need to buy a new version that is compatible with Win10

2 replies

Bani Verma
Legend
November 10, 2016
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 24, 2016

Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

-and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

If none of that works, you will need to buy a new version that is compatible with Win10