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Integrated1987
Participant
October 12, 2016
Question

Adobe Acrobat 9 Pro

  • October 12, 2016
  • 2 replies
  • 267 views

We purchased this program a couple years ago and it was installed on an old computer.  We have replaced that computer with a new one, I am trying to reinstall this program with the product key from the old computer onto the new computer and it is not recognizing it as a valid product key.  Can someone please help me with this? I require this program for work.

Thank you.

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2 replies

John Waller
Community Expert
Community Expert
October 12, 2016

Is your Acrobat Pro for Windows or Mac?

Which operating system are you trying to install it on?

Check that you are using the correct serial number (should be 24 digits)

Find your serial number

Integrated1987
Participant
October 12, 2016

Hey John!

It is for Windows, yes I have triple checked to ensure the Product Key # is correct.