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Participant
Sep 2, 2025 1:35 PM UTC
Question

Adobe acrobat ask to pay event my license is still valid

Dear Support,

I’ve problem with adobe acrobat Pro, I’m well connected to my account (license expirat in Febuary 2026) but all the tools with blue wheel doesn’t work and ask me to pay again see below.

 

Could you please help me ? I’ve already disconnect/reconnect and restard my laptop.

 

They asked to paid again, I don’t know why

Thanks

1 reply

ls_rbls
Community Expert
Community Expert
Jul 13, 2026 3:42 PM UTC

Hi ​@maxime_7511 ,

 

I just came accross this thread and was wondering if you were able to find a solution yet.

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