Skip to main content
francescoa96034590
francescoa96034590
Participant
June 4, 2016
Question

Adobe acrobat DC classic update problem "Installation of Acrobat Licensing Module has failed..".

  • June 4, 2016
  • 1 reply
  • 486 views

Hi to all, Ihave installed adobe acrobat dc but if I try to update the program with the patch appear the error "Installation of Acrobat Licensing Module has failed

For potential workarounds to this problem please refer to http://www.adobe.com/go/acrobat_installation_rollback

how to fix the problem? the patch that I have tried to update are the following

AcrobatDCUpd1500820082.msp

AcrobatDCUpd1501620039.msp

This topic has been closed for replies.

1 reply

Y
YatharthS
Participating Frequently
June 4, 2016

Hi francescoa96034590 ,

Please try the follow steps and let us know:

1. Launch Acrobat, Click on Help menu > Repair installation (Make sure everything else is closed).

   - Restart the machine and then try updating it again.

   - If the automatic updating didn't help again.

2. Download the update patch manually and try installing : Adobe - Acrobat : For Windows

3 If above steps didn't help either

   Download new installer. : Download Pro or Standard versions of Acrobat DC, XI, or X

   Uninstall Acrobat XI using cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

   Reinstall and try updating again.

Let me know how it goes.

Regards,

Yatharth

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices