Adobe Acrobat DC Pro

Forum|Forum|9 years ago
July 13, 2016
1 reply
953 views

I have installed Adobe Acrobat DC Pro in only one Computer and when I try installing it in another by entering the Serial Number it says the Serial Number is of another Product. Kindly advise how do I install it on my Laptop.

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Correct answer kglad

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

kglad

Community Expert

make sure you're using the acrobat dc pro (not std) installation file (if your serial number is for pro).

make sure you're using the correct product and number by checking your account, Adobe ID

[moved from Downloading, Installing, Setting Up to Installing, Updating, & Subscribing to Acrobat]

M

mehtarajivAuthor

Participating Frequently

I have tried uninstalling and again installing dc pro but I still get the same response that 'the serial number is not valid' the earlier installation was thru 'download assistant'. kindly help as i keep getting the same response of an invalid serial number.

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