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manuelac45935598
Participant
May 19, 2016
Answered

Adobe Acrobat is asking for Proxy server username password

  • May 19, 2016
  • 1 reply
  • 12870 views

We have changed firewall roles and now when users open a PDF files with ADOBE ACROBAT DC it asks to sign in with Adobe Id. After successfully signing in it asks to enter proxy server username and password like this:

Message: "Please provide your proxy server username and password"

If you give me the site that ADODE try to contact I will insert it in the firewall's  allowed sites

Thank you

This topic has been closed for replies.
Correct answer Zealous_Dusk16E5

Adobe apps need to check back with servers for updates and product status. You can find the URLs from the following doc:https://helpx.adobe.com/content/dam/help/attachments/Creative_Cloud_for_enterprise_Service_Endpoints.pdf

Search for licensing endpoints and Acrobat end points.

1 reply

Zealous_Dusk16E5Correct answer
Adobe Employee
May 20, 2016

Adobe apps need to check back with servers for updates and product status. You can find the URLs from the following doc:https://helpx.adobe.com/content/dam/help/attachments/Creative_Cloud_for_enterprise_Service_Endpoints.pdf

Search for licensing endpoints and Acrobat end points.