Adobe Acrobat Pro DC closes on it's own

On adobe DC we had problems with the _LicenseAgreement.xml not working

C:\Users\%username%\AppData\Local\Adobe\OOBE\_licenseAgreement.xml

When users log into the terminal server they were never prompted to accept the EULA.

We had to manually copy the file into user profiles to correct the issue

problem was the above message in the logs and Adobe closing after 5-30 seconds.

This resolved it for us.

Special Thanks to Heather

Alan H.

Hi regp4rk,

Please try these steps :-

** Restore Preferences :-

1.Choose Start, type reg edit in the Start Search,and then press Enter.

2.In the left pane of the Registry Editor, navigate to the following key: HKEY_CURRENT_USER/Software/Adobe

3.Remove the Acrobat preferences registry entries.

After that please check the compatibility mode for Acrobat,If any compatibility is checked please uncheck it. After that run the acrobat as administrator.

If same Issue persist, please check with new user account, Refer to this article for new user account :- https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Regards,

Yatharth