Adobe Acrobat professional is not starting in windows 10

Question

Adobe Acrobat professional is not starting in windows 10 application shows it is running in task manager but it doesn't come up:

Event viewer Logs event 1000

Faulting application name: Acrobat.exe, version: 11.0.0.379, time stamp: 0x505fd1ce

Faulting module name: KERNELBASE.dll, version: 10.0.10586.589, time stamp: 0x57cf9bf1

Exception code: 0xc06d007e

Fault offset: 0x000bdb18

Faulting process id: 0x2d04

Faulting application start time: 0x01d22d1c1d89b588

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll

Report Id: ee629b9f-3d4f-449f-8c50-ec5e84bb797d

Faulting package full name:

Faulting package-relative application ID:

kglad · Accepted Answer

terminate it in task manager or restart your computer.

right click the exe and click 'run as administrator'.

if that fails

uninstall acrobat xi

restart your computer

reinstall acrobat xi

Sign up