Adobe Acrobat Professional Xi Printing/Java Issue

Question

So I installed Acrobat Pro Xi on a Win7 x64 machine. I ran the installer as administrator and after the install I checked for updates and made sure the latest version was downloaded. Now I can right click on a PDF and choose print which works fine. The problem Im having is within the application I choose file Print or use the print icon and the Print Preference page that is supposed to come up shows large with a java error over it and I cannot select and print options. I then have to End task the application to be able to use it again.

I uninstalled Java and reinstalled the latest from java.com, rebooted and tried again with the same results.

Has anyone seen this before???

[ Mod: Moved to Acrobat related forum ]

Karl Heinz Kremer · Answer

This is very strange. Acrobat does not use Java, so there is no reason why you should see an error message about Java. Can you please post a screenshot of what it looks like when you get this error.

Thanks.

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