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A
Anonymous
September 30, 2016
Question

Adobe Acrobat Reader DC Printing Black Lines

  • September 30, 2016
  • 2 replies
  • 1158 views

I have found another discussion on this topic but haven't yet seen a solution.  All PDF files on the computer prior to the Windows 10 Anniversary Edition update print just fine.  All new PDF files since then print with large black lines replacing most but not all of the print.  Any help is greatly appreciated.

This topic has been closed for replies.

2 replies

AshuMittal9644438
Adobe Employee
AshuMittal9644438
Adobe Employee
November 3, 2016

Hi,

We have released an update today that fixes the "Black streaks while Printing" issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

Details about the release: Release notes | Adobe Acrobat DC, Acrobat Reader DC | Update, November 03, 2016

Please let us know how it goes.

Thanks,

-ashu

PS: Please mark the post as answered if this resolves your issue.

danielh69979131
danielh69979131
Participant
November 4, 2016

Hi!

I have the same issue, but my version is up to date! Black streaks while Printing using forms. What ca I do?

thanks

A
Adobe Employee
abhishekd48054711
Adobe Employee
November 8, 2016

Hi Daniel

Let us know the version and build of Windows you are using. Just type 'Winver' in Start menu and enter. You can find the version and OS build numbers mentioned in the box which appears.

Please update your machine to latest version of Windows. You can go to Start Menu -> type ‘Check for updates’ and Enter.

Let us know if printing is normal after this.

Thanks

Arnab

Meenakshi_Negi
Meenakshi_Negi
Legend
October 1, 2016

Hi deronh67863322

We are sorry for the inconvenience.

This is a known issue after the recent Windows update and our team is working on this.

We will keep you informed once we get any update on this.

Regards,

Meenakshi

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