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tima25930362
Participant
September 26, 2016
Question

Adobe Acrobat XI Pro stopped printing.

  • September 26, 2016
  • 1 reply
  • 345 views

Since today the Adobe Acrobat Pro stopped printing PDF. Wednesday last week it was still possible to print open PDF documents to new documents.

The Software Printer still successfully prints a test page but wether we try to print from Word, Outlook or Acrobat itself it seems to start printing but the printing que is empty.

There a now errors in the event log. Running "as Administrator" doesn't help either.

Any tips?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
October 5, 2016

Hi tima25930362

Try the troubleshooting steps provided in this KB doc :Troubleshoot PDF printing in Acrobat and Reader

Is it an issue with a particular PDF?

Do you get any error message when you try to print PDF?

What is the dot version of Adobe application and OS you are using?

Regards,

Meenakshi