Adobe Acrobat XI Professional. Student Teacher Edition

I have purchased a new PC as my old PC's hard drive was damaged.

I installed Acrobat XI Pro onto my new PC and the prompt I received was:-

"The serial number you entered is invalid. Please try again with a valid serial number. If the problem persists, contact Customer Support.

Customer Support sent me here!!!

This topic has been closed for replies.

Community Expert

Call them back. They are required to help you (Acrobat XI is still supported). Ask them to verify that your s/n is indeed valid, first of all.

Participating Frequently

Could you please let us know the OS version on your new system ?

Let us know if this helps.

Regards

Sarojini

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