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PDCS
PDCS
Known Participant
January 31, 2016
Question

Adobe DC Crashes when combining files

  • January 31, 2016
  • 2 replies
  • 4754 views

I am having same problems. I just purchased ADOBE DC and am unable to combine files into a single PDF.

Adobe keeps crashing when I try. Windows 10 is my OS and is up to date. I have used the "File > Create > Combine files into a Single PDF" program crashes. I have also the short cut to get to the same place.

Also adobe is not recognizing "MS Word 2016: files for conversation to PDF.

Please assist.

Thanks

This topic has been closed for replies.

2 replies

T
Tuco-GBU
Participant
September 18, 2017

Have a user that is having the same problem. Every time she combines PDF into one PDF crashes. Have uninstalled, reinstalled, repaired, etc. Problem is persistent. OS is Windows 10.

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
February 1, 2016

Hi PDCS,

Open Acrobat DC, navigate to Help menu & Repair the installation.

Also make sure it is updated to the latest version Release Notes | Adobe Acrobat, Reader.

Relaunch the application & now try to combine the PDF files.

Let me know if the issue persist.

Regards,
Aadesh

PDCS
PDCSAuthor
Known Participant
February 2, 2016

Aadesh

Re:Acrobat DC

I have completed "Repaired Installation" and updated to latest version. This issue persists with MS Word 2016.

Suggestions???

Regards

Gene

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
February 3, 2016

Hi PDCS,

Try uninstalling Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs & reinstall Acrobat DC.


Regards,
Aadesh

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