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zacharys77752514
zacharys77752514
Participant
April 11, 2016
Question

Adobe DC Crashing over and over during PDF editing

  • April 11, 2016
  • 2 replies
  • 424 views

Hello,

I am working on a document that is an import of a table from Excel, and I have it in PDF format. Now after working on it for about 1 minute, Adobe will crash on me. It keeps repeating this cycle. 

It has crashed on me in the past, but not to this extent and not with this much regularity. I am working on a Macbook Air.

What can I do to stop this from repeating?

This topic has been closed for replies.

2 replies

Y
YatharthS
Participating Frequently
April 13, 2016

Hi ,

Would request you to check with the different user account with Admin Rights  to replicate the issue .

Regards,

Yatharth

Y
YatharthS
Participating Frequently
April 11, 2016

Hi zacharys77752514 ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software:- How to reset Preference settings in Acrobat.

Would like to know is this happening with all the documents or with this certain one .

Also the name of the application used in creating this document originally.

Please check with the different user account to replicate the issue .

Regards,

Yatharth 

zacharys77752514
zacharys77752514Author
Participant
April 11, 2016

I am running OS X El Capitan version 10.11.3. I have no updates available for the software or hardware.

It is happening consistently with this one and it was originally created in Microsoft Excel Windows 2000 version.

I don't have a different user account to use to try and replicate the issue.

Adobe crashes here and there when I using it to create other documents, but nothing like this. This may be the biggest document that I have worked with in the editor.

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