Adobe DC Install Fails After Latest Windows and Mac Updates

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During package install (Adobe Creative Cloud) process stops and then reverts. Install appears to be failing during the version check. Have attempted both package and separate install; neither compatibility test not Adobe CC Cleaner tool are able to correct the problem. Compatibility mode installs all apps except for Adobe DC.

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kennethr39756144Correct answer

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Solved it for Windows 10. Suite cannot be installed using MSI, instructions included with Setup App require it be used. Still unable to solve issue with iMac OS 10.11

K

kennethr39756144AuthorCorrect answer

Participant

Solved it for Windows 10. Suite cannot be installed using MSI, instructions included with Setup App require it be used. Still unable to solve issue with iMac OS 10.11

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Jeffrey_A_Wright

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Moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum.

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