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Participant
June 9, 2016
Answered

Adobe does not recognise my product ID?

  • June 9, 2016
  • 2 replies
  • 479 views

I am trying to re-download Adobe Acrobat 8 after having my laptop PC (running Windows 10) repaired.  I keep getting the error message "Invalid Serial Number" after I input the correct number (I have tried with and without dashes).  What am I doing wrong?

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Correct answer Tanusree

Hi,

Acrobat 8.0 is not compatible with Windows 10.

To install Adobe Acrobat Pro 8.0, your Windows system must be running Microsoft Windows 2000 with Service Pack 4; Windows Server 2003 (32-bit or 64-bit editions) with Service Pack 1; Windows XP Professional, Home, Tablet PC, or 64-bit editions with Service Pack 2 or Windows Vista Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions). You must have Microsoft Internet Explorer 6 or 7 installed.

You may also refer

acrobat 8 not recognized in windows 10

Hope this helps!

2 replies

Bani Verma
Legend
June 10, 2016
Tanusree
TanusreeCorrect answer
Participating Frequently
June 9, 2016

Hi,

Acrobat 8.0 is not compatible with Windows 10.

To install Adobe Acrobat Pro 8.0, your Windows system must be running Microsoft Windows 2000 with Service Pack 4; Windows Server 2003 (32-bit or 64-bit editions) with Service Pack 1; Windows XP Professional, Home, Tablet PC, or 64-bit editions with Service Pack 2 or Windows Vista Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions). You must have Microsoft Internet Explorer 6 or 7 installed.

You may also refer

acrobat 8 not recognized in windows 10

Hope this helps!