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ronr66128235Correct answer
Participant
October 8, 2016

Thanks Shivam,

I think I have solved the problem.  I have just completely reloaded operating system and all my apps and apparently the printer app did not completely load.  I reloaded the driver and print app and everything now works.

3 replies

Adorobat
Participating Frequently
October 8, 2016

Hi ronr66128235

Could you please elaborate on the issue?

Do you want to change settings to print to file?

Assuming you want to change Print dialog settings to Print to File, you might try to change setting in Advanced section of Adobe PDF and see if it works.

Launch Acrobat>select Print>under Printer, select Adobe PDF>Advanced>uncheck Print As Image>and click OK.

Thank You,

Shivam

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ronr66128235AuthorCorrect answer
Participant
October 8, 2016

Thanks Shivam,

I think I have solved the problem.  I have just completely reloaded operating system and all my apps and apparently the printer app did not completely load.  I reloaded the driver and print app and everything now works.

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Adorobat
Participating Frequently
October 9, 2016

Glad to know that the problem has been solved.

Cheers!

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