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Participant
February 2, 2016
Question

Adobe XI Pro crashing

  • February 2, 2016
  • 1 reply
  • 946 views

I have a user that Adobe keeps crashing 1-3 times daily, I have tried repair, I have tried to uninstall and reinstall and nothing is working.  Here are the errors

Faulting application name: Acrobat.exe, version: 11.0.14.16, time stamp: 0x56731fe8

Faulting module name: Acrobat.dll, version: 11.0.14.16, time stamp: 0x56731fb3

Exception code: 0xc0000005

Fault offset: 0x000ffab8

Faulting process id: 0x4cc

Faulting application start time: 0x01d15d33f1583e78

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll

Report Id: 45f47a9a-c927-11e5-8a09-5cf9dd6cef43

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1 reply

Meenakshi_Negi
Legend
February 3, 2016

Duplicate thread

Please refer this thread for same.help