adobeGCupdater.dll

Forum|Forum|10 years ago
May 13, 2016
4 replies
2685 views

I get the message that this file is "not designed to run on windows or contains an error."

The message suggested I reinstall Acrobat Pro XI. I did and I still get this message. I've updated the program and I still get this message. It started yesterday. Up until then I'd been using the program for 2 years with no problems.

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kglad

Community Expert

uninstall all reader and acrobat versions.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

reinstall acrobat pro xi.

R

robertf31762326Author

Participant

I tried this. It didn't work. In addition, during the install I tried to make Acrobat the default pdf reader but got a Windows error message that switched the default pdf to Edge.

kglad

Community Expert

i don't know anything else you can do other than a clean os install and reinstall of your programs.

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