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Participant
March 14, 2016
Question

after installing, Acrobat IX opens in a foreign language and asks for a product key. How do i get it to open in english?

  • March 14, 2016
  • 3 replies
  • 315 views

I installed Acrobat IX and am able to print to PDF but, i can not open a PDF to view it. A window will open in a foreign language asking for a product key. How do i get it in English and why do i need to reenter the product key?

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3 replies

try67
Community Expert
Community Expert
April 19, 2016

There's no such thing as "Acrobat IX"... Do you mean Acrobat XI? Or Acrobat 9?

Sarojini_Nagar
Participating Frequently
April 19, 2016

Hi aaron gimbel,

Could you please let me know the OS version on your system ?

Please attach a screenshot of the message you getting ?

If its asking you for the serial key again and again then there is a possibility that the product is not activated .Please try to install acrobat 9 from this link : Download Acrobat 8 and Acrobat 9

And then put in the serial key and activate .

Let us know how it goes.

Regards

Sarojini

Bani Verma
Legend
March 14, 2016