After major W10 upgrade, Acrobat 9 will not create document "%%[ ProductName: Distiller ]%% Calibri not found, using Courier. %%[ Error: invalidfont; OffendingCommand: xshow ]%%"

Forum|Forum|9 years ago
September 5, 2016
4 replies
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After major W10 upgrade, Acrobat 9 will not create document "Calibri not found"

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Correct answer try67

The fact it was working doesn't mean anything. "Incompatible" means that it was not tested nor is it updated to work with this version as it gets updated, which can result in what you're experiencing. You can try running the application in Compatibility Mode, but the chances of it working without issues are slim. The real solution is to upgrade to a compatible version.

try67

Community Expert

Acrobat 9 is not compatible with Windows 10, so such problems are to be expected.

M

murrayj71878403Author

Participant

Was working fine with W10, until the W10 was updated (major update 1 hour). Then doesn't work. Cannot be solely a W10 problem?

try67

Correct answer

Community Expert

The fact it was working doesn't mean anything. "Incompatible" means that it was not tested nor is it updated to work with this version as it gets updated, which can result in what you're experiencing. You can try running the application in Compatibility Mode, but the chances of it working without issues are slim. The real solution is to upgrade to a compatible version.

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