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ruil15327782
Participant
Aug 29, 2016 8:11 AM UTC
Answered

"An error was encountered while retrieving page content"

I want to insert page number. When I click "Header & Footer", it shows "An error was encountered while retrieving page content". What does this mean?

Can anyone help me? Thanks much!

Karl Heinz  Kremer
Karl Heinz KremerCorrect answer
Community Expert
Aug 29, 2016 11:12 AM UTC

This error message is usually an indication of a corrupt PDF file. The corruption could be in your base file, but also in the file from which you are trying to insert the page. There is nothing you can do to make this work - PDF files are in most cases impossible to repair. To find out which file is causing the problem, you could try to insert as page from a known good file. If that works, the problem is very likely in the file you want to insert from.

2 replies

Participating Frequently
Dec 13, 2024 5:02 AM UTC

Try optimizing the file first.

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Karl Heinz  Kremer
Community Expert
Karl Heinz KremerCommunity ExpertCorrect answer
Community Expert
Aug 29, 2016 11:12 AM UTC

This error message is usually an indication of a corrupt PDF file. The corruption could be in your base file, but also in the file from which you are trying to insert the page. There is nothing you can do to make this work - PDF files are in most cases impossible to repair. To find out which file is causing the problem, you could try to insert as page from a known good file. If that works, the problem is very likely in the file you want to insert from.

Translate