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ruil15327782
Participant
August 29, 2016
Answered

"An error was encountered while retrieving page content"

  • August 29, 2016
  • 2 replies
  • 19299 views

I want to insert page number. When I click "Header & Footer", it shows "An error was encountered while retrieving page content". What does this mean?

Can anyone help me? Thanks much!

Correct answer Karl Heinz Kremer

This error message is usually an indication of a corrupt PDF file. The corruption could be in your base file, but also in the file from which you are trying to insert the page. There is nothing you can do to make this work - PDF files are in most cases impossible to repair. To find out which file is causing the problem, you could try to insert as page from a known good file. If that works, the problem is very likely in the file you want to insert from.

2 replies

Participating Frequently
December 13, 2024

Try optimizing the file first.

Karl Heinz  Kremer
Community Expert
Karl Heinz KremerCommunity ExpertCorrect answer
Community Expert
August 29, 2016

This error message is usually an indication of a corrupt PDF file. The corruption could be in your base file, but also in the file from which you are trying to insert the page. There is nothing you can do to make this work - PDF files are in most cases impossible to repair. To find out which file is causing the problem, you could try to insert as page from a known good file. If that works, the problem is very likely in the file you want to insert from.