Question
Auto-fill Keeps Causing Freeze Issue?
I’m using Windows 7
While using Reader, and more specifically, when trying to use the fill tool the computer will freeze. This happens a random times throughout the day.
I have tried the following:
- Ran Adobe updates
- Ran Windows updates
- I did this: Troubleshoot errors, freezes | Adobe Reader | Windows
- I used cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove Adobe Reader and then try to re-install it from this link: Adobe - Adobe Acrobat Reader DC Distribution
- They are all the most recent versions.
- It is happening to 3 different people on 3 different computers.
- The forms are fillable.
- Happens with most fillable PDFs.
- Creating a new user account didn't seem to help.
Any other suggestions?
