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Correct answer AkanchhaS8194121

Hi Harveyv93217889,

I see that you have subscription for the Adobe Acrobat DC, as this is a subscription based service so it doesn't require any serial number to activate the product.

If your application is asking for the serial number then please go through the help document-

Prompted for serial number or Adobe ID

This should resolve the activation issue.

Let us know if it doesn't work.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
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November 1, 2016

Hi Harveyv93217889,

I see that you have subscription for the Adobe Acrobat DC, as this is a subscription based service so it doesn't require any serial number to activate the product.

If your application is asking for the serial number then please go through the help document-

Prompted for serial number or Adobe ID

This should resolve the activation issue.

Let us know if it doesn't work.

Regards,

Akanchha

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