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brittanyc51181850
Participant
January 5, 2018
Answered

Calculate Function for Adobe Sign

  • January 5, 2018
  • 1 reply
  • 2305 views

Hello. I have set up my form to calculate 1 point for each checkbox selected. I have a text box with a the calculate operation as sum and I picked all the check boxes that need to be counted as a point when selected. Works perfectly when tested in Acrobat but, when I send for signature, it no longer calculates the total in my text box. I have no idea why it stops calculating when it goes through Adobe Sign. Any insight on this?

    Correct answer brittanyc51181850

    When you send for signing the form fields are modified, but more importantly, the sign link is not to a PDF file, but rather to a flash rendering of the original file. So there is no reason why the Acrobat JavaScript calculations would work in this view. These calculations only work when the PDF is viewed in a compliant viewer, such as Acrobat/Reader.


    Actually, after doing some more extensive research, I finally found the solution. AdobeSignTextTags​

    Adobe Sign - Calculated Fields

    Will use this to figure out the tags to use. Thank you for your time.

    1 reply

    Thom Parker
    Community Expert
    Thom ParkerCommunity Expert
    Community Expert
    January 5, 2018

    The built in "Fill & Sign" features of Acrobat/Reader DC flatten out form fields as part of the process. So these fields don't exist after signing. Acrobat popups a note about this at the time you place the signature.

    The idea being that no changes should be made to the PDF after signing. A signature signifies you are agreeing to the document as it is at the time of the signature. Changing the document invalidates this agreement.

    If you want to have a different kind of workflow, then there are ways to get around this issue, but it means using a different type of signature.

    Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
    B
    brittanyc51181850Author
    Participant
    January 5, 2018

    The calculation would take place during the fill process. When I send the document, I am able to interact with the check boxes, it just doesn't calculate it in my totaling text box for me like it does when clicking the fields in the acrobat app window.

    Thom Parker
    Community Expert
    Thom ParkerCommunity Expert
    Community Expert
    January 5, 2018

    Please explain in greater detail.  When the calculation is not working, how are you viewing the PDF? In Acrobat? Is Acrobat in any special mode? Can you post this file?

    Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
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