Skip to main content
T
terrilljs
Participant
February 23, 2016
Question

can not create pdf from excel 2016 file.

  • February 23, 2016
  • 1 reply
  • 2599 views

I am trying to convert an excel document to a pdf.  I have tried printing as pdf in Excel I would get "Missing PDFMaker files." and an option to run the installed in repair mode.  If I click yes, it times out after 10 minutes and did nothing (and the problem is not fixed).  If I choose "no" then it closes and I have to start over.

I tried the convert to pdf option inside Excel, same issue.

I have tried to convert to pdf by right clicking in file explorer, same issue.

I opened Adobe Acrobat Standard DC and create a PDF from file, same issue.

this is a new Windows 10 machine with Office 2016 and Adobe Acrobat Standard DC version 2015.006.30119

This topic has been closed for replies.

1 reply

TanviRastogi
Adobe Employee
TanviRastogi
Adobe Employee
February 24, 2016

Hi

Acrobat PDFMaker is crashing with Office 2016 and Office 365 on Windows after Office 2016's February update. We have investigated it and are working with Microsoft to get it resolved as soon as possible.


Thanks

Tanvi

H
hollywood79
Participant
March 2, 2016

I am having EXCESSVIE problems with the same thing    I have MS Office 2016 /  Office 365 and Adobe DC     With a Microsoft Surface Pro 3.     Excel is crashing and I keep loosing the Adobe menu bar, which opts to come back next time Adobe is open.      I am to understand it has to due with a recent upgrade to Office.       It does seem on my machine the newer Edge Browser is what might be fighting for supremacy of the PDF platform

I count on this application greatly, daily and I am needing it fixed.        Can you please inform when and how you are addressing this problem?


Randy Haywood

prohomeinspec2010@gmail.com   /  Text 509-670-4415

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices