Can not get Adobe Acrobat XI Pro to work after installment of update

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Participant

Why want my program Adobe Acrobat Pro DC (Windows, Norway) accept the serial number when I try to install it on my new C-disk?

My serial no. is xxxx-xxxx-xxxx-xxxx-xxxx-xxxx.

Purse’s no: xxxxx

Jan Holm Hansen

[serial & PO number removed by moderator for security reasons]

Legend

If you downloaded the software make sure it is the CLASSIC not the CONTINUOUS installer, and not the free trial.

Legend

Participating Frequently

Hi Jan Holm Hansen,

What is the error that you are getting?

Did you try to run the Application as an Admin?

Please get back to us with answeres

Regards,

Tanusree Haldar

Participant

Nothing, the program will not start up at all.

Yes I do run the Application as an Admin.

[personal email & address details removed by moderator]

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